ManageFirst ProgramTM Overview
This is just a small part of what the NRAEF offers For more complete information about the Program
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Program participants receive industry-respected training that prepares them to confidently lead our ever-growing industry. This management program teaches practical competencies needed to face real-world challenges in the industry, including interpersonal communication, ethics, accounting skills and more.
The ManageFirst Program is designed to be highly flexible.
The ManageFirst Program topics are broken down into four Core Credential Topics and eight Foundation Topics, with an exam specific to each topic. Students earn a certificate for each exam they pass.
ManageFirst Professional® (MFPTM) Credential
The MFP credential recognizes students as having the academic and practical knowledge they need to succeed in the restaurant, foodservice, and hospitality industry.
To earn the MFP credential, students must:
ManageFirst Program® Topics
The ManageFirst Program titles are organized as subject matter groups that are reflected in the 10 competency guides. For example, the Controlling Foodservice Costs Guide could correlate with a Cost Control or Operations Management Course.
The chart below illustrates how ManageFirst Program topics align with competencies managers need to succeed in our industry.
Core Credential Topics
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Competency Guide/Exam Topic
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Associated Competencies
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1. Controlling Foodservice Costs
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Controlling foodservice costs
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2. Hospitality and Restaurant Management
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Management practice
Leadership
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3. Human Resources Management and Supervision
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Shift management
Training and development
Staffing, hiring, recruiting and selection
Human resources administration and employee relations
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4. ServSafe®
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Food safety and sanitation
Facilities and equipment management
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