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No-Cost Training for Employees
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No-Cost Training for Business

NO-COST TRAINING FOR BUSINESSES


Take advantage of cost-free training through a special state grant program! These free training classes in PC Skills and Business Communications represent a partnership between the New Jersey Business & Industry Association (NJBIA), the New Jersey Community College Consortium for Workforce and Economic Development, and the NJ Department of Labor and Workforce Development. Participation must be coordinated with your Human Resources Department, and registration must be done through the Center for Business & Technology (use registration links below).

Early registration is recommended, as seats are limited. These classes take place at CCM’s Randolph Campus, 214 Center Grove Road, unless otherwise indicated.

NOTE: For Employers and Employees
These classes are provided at no charge to your company. However, employees must meet these eligibility requirements:
  • Public employees and unemployed persons are NOT eligible for this program
  • Employees must work either part-time or full-time
  • Employees must be paid by employer at their usual hourly rate while training (companies with less than 250 employees are exempt)
  • Employer must have a valid FEIN Number
  • For PC courses, employees must have knowledge of Windows and know how to use the keyboard and mouse
Do you see courses you want to offer your employees but they’re not listed for a day or time on our website that’s convenient for your operations? Do you have needs for other topics? Additional offerings are available at competitive rates! We can also deliver any class in this program at your company site for groups of 11 or more participants for a nominal fee of $300. Call about a custom class that fits your schedule at 973-328-5186 or email brodgers@ccm.edu.

TOPICS LISTED ARE OFFERED AS A ONE DAY COURSE (9:00 am–5:00 pm) UNLESS OTHERWISE INDICATED. For questions regarding registration for the courses listed below, call 973-328-5188 or email us at cbt@ccm.edu.


BUSINESS COMMUNICATIONS – No-Cost Training


BUSINESS PROFESSIONALISM: ELIMINATING ROADBLOCKS TO SUCCESS NEW!!

What is professionalism? Not understanding what it represents can limit your career advancement. Ignoring it can put your career on permanent hold. It is the cornerstone of the business world. Learn how to conduct yourself as a professional who sets standards which others will look at as the model. You will be guided to develop a positive and proactive approach in communications and how to best present yourself. The importance of convictions and accountability and their impact will be discussed to help you acquire the personal perspective, to become a polished and successful professional in your field. Choose a morning or afternoon session. 1 MEETING, 4 HOURS TOTAL

CLICK HERE TO REGISTER

MORNING: Fri., Jan. 16, Henderson Hall, rm. 215, 8:30am-12:30pm
AFTERNOON: Fri., Jan. 16, Henderson Hall, rm. 215, 1pm-5pm
MORNING: Tues., Feb. 17, Landscape & Horticulture Technology Bldg (LHT), rm. 110, 8:30am-12:30pm
AFTERNOON: Tues., Feb. 17, Landscape & Horticulture Technology Bldg (LHT), rm. 110, 1pm-5pm



MANAGING COMPLEXITY USING CRITICAL THINKING SKILLS

This course will enable you to think independently, make better decisions, deal with change quickly and effectively, think more creatively, and be more self-reflective. This is the basis for effective critical thinking, which is an essential skill in the workplace. You will learn to develop critical thinking skills to: detect inconsistencies and common mistakes in reasoning, recognize your own assumptions and biases, identify the importance and relevance of various ideas, and reach well-reasoned conclusions and solutions.

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Fri., Jan. 16, Henderson Hall, rm. 212, 9am-5pm
Tues., Mar. 24, Landscape & Horticulture Technology Bldg (LHT), rm. 110, 9am-5pm


PROBLEM SOLVING MADE EASY – MAKING ROOT CAUSE ANALYSIS WORK FOR YOU!

How do you best approach finding solutions to problems, especially ones that have the greatest impact on you? Come and understand the importance of accurately identifying the origin of a problem. This is the foundation for formulating solutions in an efficient, productive and timely way that yields meaningful results. You will learn the principles of Root Cause Analysis, how to use associated tools to recognize and address the key elements of a problem and develop a basis upon which to make informed decisions. Now you will be better equipped to not only develop and implement solutions but to also sustain their application.

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Wed., Jan. 28, Landscape & Horticulture Technology Bldg (LHT), rm. 109, 9am-5pm


INNOVATIVE THINKING: UNLEASH THE POWER OF YOUR THINKING POTENTIAL NEW!!

These challenging economic times call for extraordinary solutions. The innovative process can be messy. How do you approach the process and make it work? This training will present the practices to stimulate and promote creativity. You’ll gain the skills required to become a more effective problem solver, decision maker and communicator. You will learn to expand your critical thinking skills, gain a focus to think strategically, and consider all sides of an issue.
In this course you will learn techniques to turn existing problems into opportunities for growth, promote originality, and improve systems, products and processes. You will come to understand the importance of focusing on results vs. focusing on a good process. Discover brainstorming tools and techniques that promote creative thinking and generate ideas and solutions. This training fosters improving business results through a creative process that brings innovations to life.

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Wed., Feb. 18, Landscape & Horticulture Technology Bldg (LHT), rm. 109, 9am-5pm
Fri., Apr. 17, Henderson Hall, rm. 212, 9am-5pm


TRANSITION TO SUPERVISOR: YOU’VE BEEN PROMOTED, NOW WHAT?

Moving to a new management or supervisory role? Interested in growing into a supervisory role? Whether you like it or not, there is a transition period to establish new relationships with co-workers who were once peers. You are often thrust into managing change and meeting totally new expectations. So, how do you make the most of your natural talents to succeed? Come learn the fundamentals of management and leadership to make a seamless transition, competencies of successful leaders, communication skills that work, and individual development plans to maximize job performance.

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Thurs., Jan. 29, Learning Resource Center (LRC), rm. 106, 9am-5pm


STRATEGIC PLANNING BASICS: MAKING YOUR INPUT COUNT

Do you and the people who work with you understand where your company is going? If not you may all develop your own priorities which will actually prevent you from getting where you need to be. To get everyone on the same wave-length you must have a strategic plan complete with the organization’s values, vision, and mission. Next, there’s the challenge of bringing these principles to life in a meaningful way that people can relate to and believe in. Acquire skills to identify the values that support your company and define its vision. Learn to apply tools and techniques to create a strategic plan that directs the organization from the executive to the front line.

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Wed., Jan. 14, Landscape & Horticulture Technology Bldg (LHT), rm. 109, 9am-5pm
Fri., Mar. 20, Henderson Hall, rm. 212, 9am-5pm



INTRODUCTION TO LEAN PRINCIPLES NEW!!

This course is designed to introduce organizations and individuals to the classic and widely used “lean” practices that are now applicable to all industries. In this course you will learn to practically apply techniques that cut waste and improve process efficiency to increase quality, profitability, operational excellence and customer satisfaction. You will be introduced to Kaizen business improvement techniques and their application. You will become familiar with some of the key lean tools used to implement stream-lined processes within an organization for maximum affect (5S, JIT, Continuous Flow, Work Leveling, TPM, Quick Changeover, Work Standardization, Visual Management, Cause and Effect/5-Why Analyses, and Error Proofing).

CLICK HERE TO REGISTER

Fri., Mar. 13, Landscape & Horticulture Technology Bldg (LHT), rm. 110, 9am-5pm


COMMUNICATING FOR BUSINESS SUCCESS

Have you ever been intrigued by someone who always seems to know what to say and how to say it in any situation? Now you too can learn skills that help you communicate with diplomacy, tact and confidence. This workshop will help you master body language, understand personality styles and their preferred methods of communication, manage your emotions and learn successful communication skills that will build rapport and strengthen relationships that create positive outcomes.

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Fri., Jan. 23, Henderson Hall, rm. 212, 9am-5pm
Fri., Mar. 6, Henderson Hall, rm. 212, 9am-5pm
Tues., Apr. 28, Landscape & Horticulture Technology Bldg (LHT), rm. 110, 9am-5pm



STRATEGIES TO REDUCE CONFLICT IN THE WORKPLACE

Conflict is unavoidable...view it in this light and it can remove the fear that keeps us from approaching it directly and positively. How do you deal with conflict? Do you deal with it assertively and relaxed? Do you confidently confront conflict head-on? Or do you avoid conflict in the hopes that it will go away by itself? If the answer is “yes” to that last question, don’t feel bad. The truth is that most of us have learned from experience that workplace conflicts too often lead to unproductive consequences such as anxiety, anger, intimidation, blame and resentment. Managed conflict is a healthy way to bring important issues out in the open and strengthen your relationships with co-workers, bosses, vendors...even your friends and significant others.

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Tues., Jan. 27, Landscape & Horticulture Technology Bldg (LHT), rm. 110, 9am-5pm


DYNAMIC PRESENTATIONS: CONVEY YOUR MESSAGE WITH CONFIDENCE

Would you like to speak in front of an audience (small or large) in a convincing, confident, and concise way? This course will teach you how to deliver dynamic and effective presentations. You will learn to build audience rapport through improved eye contact, vocal delivery and body language. The end result will be sharpening your public speaking skills (taking the fear out of the equation!).

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Fri., Feb. 20, Henderson Hall, rm. 212, 9am-5pm
Fri., Apr. 24, Henderson Hall, rm. 212, 9am-5pm


ESSENTIAL TOOLS FOR MANAGEMENT SUCCESS NEW!!

Business professionals today are dealing with rapid change and long term uncertainty. How do you make sure that you are prepared for the challenges ahead? One way is having the robust skills in multiple areas which will open a wide range of possibilities for success. This will allow you to adapt more easily, eliminate shortcomings, collaborate more successfully, and very importantly become more valuable to your organization.
With the right development, there are no limits… as long as you have the key skills.
This course will provide the latest tools to develop skills in the essential areas that are crucial to be a successful manager in today’s business environment. The training will cover Leadership and People Management (retaining, motivating and coaching team members for high performance), Collaboration Skills (influencing, building relationships, managing conflicts and negotiating), and Business Management Skills (understanding strategies, business functions, and decision-making).

CLICK HERE TO REGISTER

Fri., Feb. 6, Henderson Hall, rm. 212, 9am-5pm
Tues., Apr. 14, Landscape & Horticulture Technology Bldg (LHT), rm. 110, 9am-5pm



DEMYSTIFYING SOCIAL MEDIA

Be introduced to social media tools and make them work for you. Confused on where to start? Less than satisfied with your results? Come learn this interactive approach which will teach you advanced and effective networking skills. Become skilled in leveraging key social media sites, including Facebook, LinkedIn and Twitter. You will come to appreciate and learn the art and cultivation of proactive networking with tools that will grow your business. In addition, you will explore some of the major social media sites and look at how specialty sites and social media management tools can take social media usage to the next level. Learn the value of implementing social media to add an impact to such things as marketing and branding. Learn the importance of the use of metrics to measure the impact of a social media plan. Stay on top of social media trends and adjust your plan as the online world evolves and you keep pace with it.

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Fri., Feb. 27, Landscape & Horticulture Technology Bldg (LHT), rm. 109, 9am-5pm


EMOTIONAL INTELLIGENCE (EI): BOOST YOUR POWER OF PERSUASION

Today’s savvy employee is tuned into their emotional quotient (EQ). With high stressors in work environments, the way we relate and connect with one another defines the entire perception of an organization--especially in a service-oriented customer atmosphere. Learn the key factors needed to relate to others and be aware of the pitfalls of interpersonal relationships. This course will help you to identify the various ways to emotionally relate with others. Learn the various traits defined by the EI models and how to strengthen your power of persuasion and influence through managing emotions.

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Thurs., Feb. 5, Learning Resource Center (LRC), rm. 106, 9am-5pm
Fri., Apr. 10, Henderson Hall, rm. 212, 9am-5pm


TECHNIQUES TO REDUCE STRESS: ACHIEVING WORK-LIFE BALANCE

Now, more than ever, companies are realizing that high stress environments lead to employee burnout, absenteeism, low productivity and high turn-over. Helping an employee maintain work-life balance is as vital to the staff as it is to the overall health of the company. Self-care in the workplace is a critical component of employee appreciation and satisfaction. Come learn tips, techniques and strategies for managing stress levels and reclaiming personal strength, energy and vitality to be more productive.

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Thurs., Mar. 19, Learning Resource Center (LRC), rm. 106, 9am-5pm


PROJECT MANAGEMENT FUNDAMENTALS

Today, in addition to the regular duties of your job, you are often expected to take on extra assignments and to get that additional job done well, done under budget, and done on time. This workshop is intended to familiarize participants with the basic understanding of project management while introducing some easy to use tools that can be employed immediately to help you and your team complete projects on time, within budget and quality specifications and stakeholder expectations. Participants will be introduced to the five essential Project Management Body of Knowledge (PMBOK) principles, project management process groups and learn about the essential activities that must be performed in each process group.

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Thurs., Jan. 22, Learning Resource Center (LRC), rm. 106, 9am-5pm
Fri., Feb. 27, Landscape & Horticulture Technology Bldg (LHT), rm. 110, 9am-5pm
Tues., Apr. 7, Landscape & Horticulture Technology Bldg (LHT), rm. 110, 9am-5pm


BUSINESS & EMAIL WRITING

This course is designed to teach participants the effective business writing skills and techniques to be used in communicating with internal and external audiences. Current business writing techniques will be applied along with a focus on a process for writing, guidelines for effective writing and techniques for editing. The workshop will also teach participants to prepare improved, complete, understandable and professionally acceptable e-mails. Opportunities will be provided to evaluate writing, edit samples of writing and practice editing to improve writing. Come brush-up your skills to write concise documents that can be understood by co-workers, clients and other members of the business community and increase your portability.

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Fri., Feb. 13, Henderson Hall, rm. 114, 9am-5pm
Thurs., Apr. 9, Henderson Hall, rm. 114, 9am-5pm



MANAGING YOUR WORKLOAD: HOW TO PRIORITIZE WHEN EVERYTHING IS IMPORTANT NEW!!

Are you finding it difficult to function efficiently in today’s high-pressure work environment? You’re not alone. Today’s high-demand work environments have left people feeling stressed, overwhelmed, and pulled in multiple directions. Demands are endless, schedules are constantly changing, responsibilities have been substantially increased and there are greater output expectations. STOP being reactive…..move toward developing a proactive mindset.
Discover your own “delaying-tactics” so you can advance the timely completion of truly critical tasks. In this course you will learn how to take charge and be in control of your workload. You will be introduced to practical tips and techniques to organize and manage shifting priorities that compete for your time, attention, and energy.
You will acquire strategies to prioritize and sequence tasks to prepare a useful to-do list and then estimate time frames so you can schedule your tasks effectively and meet your deadlines. You will establish a proactive framework which will guide your daily activities and help you achieve a workday balance for success.

CLICK HERE TO REGISTER

Tues., Mar. 10, Landscape & Horticulture Technology Bldg (LHT), rm. 110, 9am-5pm
Fri., Apr. 24, Henderson Hall, rm. 215, 9am-5pm


INTRO TO LOGISTICS

Logistics is rapidly growing in importance here in New Jersey and in all areas of an organization. An understanding of logistics is critical in efficiently locating, moving, storing and purchasing goods and services at the lowest ultimate cost to the organization.

This multi-session program will familiarize you with the various skills and knowledge that fall under the term logistics. This includes the various freight modes, importing/exporting, domestic and international freight terms, product and service flow, warehousing, inventory principles, infrastructure, logistics terminology, domestic and international documentation, Customs Border & Protection Agency Regulations, total landed cost calculations and the impact of geography. Sessions also include the metric system, pack-out calculations, map reading and tracking systems such as RFID. Participants will strengthen their communication, team building and customer service skills and acquire knowledge of MRP, Warehouse Management and Transportation Management Systems. 16 MEETINGS, 48 HOURS

CLICK HERE TO REGISTER

Mon. & Wed., Mar.16-May 6, Learning Resource Ctr (LRC), rm.106, 6:30pm-9:30pm


SPANISH FOR IMPROVED WORKPLACE COMMUNICATIONS

This program is designed to encourage improved communications between English speaking and Spanish speaking co-workers. It seeks to build bridges of understanding, goodwill, and trust that fosters business success. The training will focus on the words and phrases needed to communicate at work with minimal difficulty. This type of communication does NOT require becoming fluent or learning the entire language. We understand that organizations invest in language training to meet specific objectives, not to create great Spanish speakers. This class will give individuals the basics to encourage communication with Spanish speaking co-workers. No prior knowledge of Spanish is required. Course materials cost of approximately $25 (purchasing information provided upon registration). Choose day or evening. Must attend all meetings. 18 HOURS TOTAL

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DAY: Wednesdays, Feb. 25-Apr. 1 (6 mtgs), Learning Resource Ctr (LRC), rm. 106, 1:30pm-4:30pm
EVENING: Tuesdays & Thursdays, Mar. 3-Mar. 31 (9 mtgs), Cohen Hall, rm. 269, 6:30pm-8:30pm


ENGLISH AS A SECOND LANGUAGE (ESL) LEVEL 1 NEW!!

This course introduces students to basic structures and vocabulary of the English language through the skills of reading, writing, speaking, and listening. Learn strategies to advance reading, listening, and pronunciation skills. Expand your oral and written abilities. Course materials cost of approximately $27 (purchasing information provided upon registration). Must attend all meetings. 4 MEETINGS, 16 HOURS TOTAL

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Saturdays, Mar. 7-Mar. 28, CCM-MORRISTOWN/Schuyler Place, rm. 220-D, 9am-1pm


PC SKILLS COURSES – No-Cost Training


POWERPOINT FOR PRESENTATIONS WITH IMPACT

This course is designed to assist you in enhancing your Microsoft PowerPoint presentation by using features that will transform it into a powerful means of communication. Topics covered will include working with art, pictures, diagrams, charts and tables. You will format text on slides to enhance clarity while learning to add graphical objects to a presentation for improved visual appeal. You will also be introduced to adding tables and charts to a presentation to display data in a structured form.

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Fri., Jan. 23, Henderson Hall, rm. 114, 9am-5pm
Tues., Apr. 14, Henderson Hall, rm. 114, 9am-5pm



WORD FOR BEGINNERS

This course will introduce you to the basic operations of Microsoft Word. You will learn to create and edit a document, format paragraphs and pages, create a bulleted or number list and much more.

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Tues., Feb. 24, Henderson Hall, rm. 114, 9am-5pm


WORD INTERMEDIATE

This course will move beyond the basics of Microsoft Word. You will learn to customize tables and charts and manage lists. Additional instruction will introduce customizing the formatting of a document (using styles and themes), drawing and working with graphics, using the mail merge function and using macros to automate common tasks.

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Tues., Jan. 13, Henderson Hall, rm. 114, 9am-5pm


WORD FOR ADVANCED USERS

This course is designed for participants who want to gain skills necessary to manage lengthy documents, collaborate with others, and secure documents. You will learn how to create, manage, revise, and distribute documents. Upon completion of the course, you will be able to use Word with other programs, collaborate on documents, manage document versions, add reference marks and notes and create forms.

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Thurs., Mar. 12, Henderson Hall, rm. 114, 9am-5pm


EXCEL FOR BEGINNERS

This course will introduce you to Microsoft Excel basics including creating spreadsheets, formulas, functions, text, formatting and charts. At the completion of the course you will be able to perform basic Excel skills such as modifying an existing worksheet, building worksheets, copying and moving cells and much more.

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Tues., Jan. 13, Landscape & Horticulture Technology Bldg (LHT), rm. 102, 9am-5pm
Thurs., Feb. 5, Henderson Hall, rm. 114, 9am-5pm
Wed., Apr. 8, Henderson Hall, rm. 114, 9am-5pm


EXCEL INTERMEDIATE

This course will reinforce the elements introduced in Microsoft Excel-Beginners, and expand upon that base to include using advanced formulas and working with various tools to analyze data in spreadsheets. You will also organize table data, present data as charts, and enhance the look and appeal of workbooks by adding graphical objects.

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Wed., Jan. 14, Henderson Hall, rm. 114, 9am-5pm
Tues., Jan. 20, Henderson Hall, rm. 114, 9am-5pm
Thurs., Feb. 26, Henderson Hall, rm. 114, 9am-5pm
Fri., Mar. 27, Landscape & Horticulture Technology Bldg (LHT), rm. 102, 9am-5pm
Wed., Apr. 29, Henderson Hall, rm. 114, 9am-5pm



EXCEL FOR ADVANCED USERS

This course is designed for students desiring to gain the skills necessary to create macros, collaborate with others, audit and analyze worksheet data with the use of PivotTables and PivotCharts, incorporate multiple data sources and import and export data. This course will assist you in increasing productivity and improving efficiency by streamlining your workflow.

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Wed., Feb. 11, Henderson Hall, rm. 114, 9am-5pm
Thurs., Mar. 26, Henderson Hall, rm. 114, 9am-5pm
Thurs., Apr. 30, Landscape & Horticulture Technology Bldg (LHT), rm. 102, 9am-5pm



OUTLOOK FOR ADVANCED USERS

This course will build upon each participant’s knowledge of basic email usage. It will provide the opportunity to learn about the diverse range of Outlook capabilities to increase job effectiveness and productivity. Topics will include Folder and Mail Management, Advanced Calendaring and Task options, Contacts Management, the Address Book, Custom Forms Usage, Advanced email and Information Management and Outlook Security.

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Thurs., Jan. 15, Landscape & Horticulture Technology Bldg (LHT), rm. 102, 9am-5pm
Thurs., Apr. 16, Henderson Hall, rm. 114, 9am-5pm