Here you will find a list of Frequently Asked Questions regarding Student E-mail that may provide you with some useful information.
Q. What is my username for Student E-mail?
A. Your username is the same username you would use to access WebAdvisor. To determine your username click here
Note: Type in "@student.ccm.edu" at the end of your username.
Q. What is my password for Student E-mail?
A. The default password is in the format ccm plus your 7 digit student ID number. So if your Student ID number is 0123456, your password is ccm0123456. To change your password, go here: https://www3.ccm.edu:8443
Q. I do not know my Student ID number.
A. You can look up your Student ID number by logging into WebAdvisor. After you click on the "Blue" students bar, then click on "My Profile." Your Student ID number will be displayed on the screen.
You can also find your Student ID number on your Student ID card (which you can obtain from Campus Life) or on any correspondence you might have received from the college.
Q. What is the format of my CCM E-mail address?
A. (your WebAdvisor username)@student.ccm.edu
Q. How do I forward my Student E-mail to another E-mail account?
A. Click on the drop down arrow next to the little black wheel.
-Click on "Settings"
-Click on "Forwarding and Pop/IMAP"
-Click on "Add a forwarding address"
-Enter an E-mail address and click "Next"
-A Confirmation Code will be sent to your E-mail
-Type in the code and click "Verify"
-Select "Forward a copy of incoming mail to"
Q. How do I set up my Student E-mail on my phone?
A. Log into your Student E-mail account and then log out. You will see an option "Mobile Access". Click on "Learn More". Here is where you will find the instructions on how to configure your phone to receive your Student E-mail.
Should you not find an answer to your question or you are still experiencing a problem, you can also contact the Technology Help Desk at 973-328-5600 or e-mail firstname.lastname@example.org
. You can also send a Technology Help Desk request. Click here
to fill out the Technology Help Desk request form.
for hours of operation for the Technology Help Desk.