Here you will find a list of Frequently Asked Questions regarding the CCM Wireless Network that may provide you with some useful information.

Note:  You must be registered for the current semester in order to access the CCM Wireless Network.

 

Q.  What is my username for to access the CCM Wireless Network?
A.  Your username is the same username you would use to access WebAdvisor.  To determine your exact User ID, click What’s My User ID?

 

Q.  What is my password to access the CCM Wireless Network?
A.  The default password is in the format ccm plus your 7 digit student ID number.  So if your Student ID number is 0123456, your password is ccm0123456.In order to change your password, you must do so at the Student Password Maintenance Site.

 

Q.  Why do I keep getting logged off of the CCM Wifi?
A.  One reason could be you have left your computer or device idle for too long.  After 5 minutes of inactivity, your device will be logged off of the Wifi.

 

Q.  I am trying to log into the CCM Wifi, but it say that I am logged in already.  What should I do?
A.  You are probably connected with another device that picks up a wireless signal (i.e. iPod, iPad, cell phone, etc.).  Disable the wireless on the device and then try to connect to the Wifi again.  If you still cannot access the Wifi, call the Solution Center at 973-328-5600 to have the device disconnected from the wireless network.
Should you not find an answer to your question or you are still experiencing a problem, you can also contact the Solution Center at 973-328-5600 or e-mail solutioncenter@ccm.edu.

 

You can also send a Support Request through e-mail to the Solution Center.

 

View Hours of operation for the Solution Center.