A student may file directly with relevant Accreditation, State, and Federal agencies that investigate discrimination/harassment charges in addition to utilizing this internal procedure.
An external complaint must be filed directly with the agency.
Accreditation Agency
Middle States Commission on Higher Education
1007 North Orange Street
4th Floor, MB #166
Wilmington, DE 19801
State Agency
Office for Civil Rights (OCR) – Enforcement Office
U.S. Department of Education
32 Old Slip, 26th floor
New York, NY 10005 – 2500
Telephone: 646-428-3900
FAX: 646-428-3843
TDD: 877-521-2172
Email – OCR.NewYork@ed.gov
Consumer fraud on the part of a NJ institution should be filed with:
New Jersey Office of the Attorney General Division of Consumer Affairs
NJ Office of the Secretary of Higher Education, OSHE Complaint Form (.pdf)
Federal Agency
Office of the Ombudsman – Federal Student Aid (FSA)
U. S. Department of Education
FSA Ombudsman Group
830 First Street, N. E., Mail Stop 5144
Washington, D.C. 20202-5144
Phone Toll Free: 1-877-557-2575 (Best used to initiate a Case)
TDD: 202-377-3800
Email: fsaombudsmanoffice@ed.gov
Website: https://StudentAid.gov/ombudsman