CERTIFICATE IN LEADERSHIP DEVELOPMENT

Students who complete at least 6 of the following 9 leadership classes may request a Certificate in Leadership Development from the Center for Workforce Development at CCM:

THE LEADERSHIP BLUEPRINT — DRIVE PERFORMANCE BY UNDERSTANDING BEHAVIORAL STYLES, DRIVING FORCES AND EMOTIONAL INTELLIGENCE

Imagine if you were given the leadership playbook/blueprint on how to examine the behaviors individuals bring to the job, the driving forces that motivate them and an understanding of their own emotional intelligence to drive performance? What would that be worth to you? You are busy. Time is money. Save yourself years of stressful communication interactions, conflicts and learn how to leverage analytics in real time to position you and your teams to perform at their best. In this course, you will take an online assessment prior to class. There will be a comprehensive debrief of the assessment which will blend three sciences: Behaviors, 12 Driving Forces and EQ (Emotional Quotient/Intelligence). Gain key insights on communication do’s and don’ts, how to drive motivation based on an individual’s driving forces, and strategies on the impact emotional intelligence has on core behavioral styles, as well as the top drivers. Unlock the key to peak performance with one of the leading tools used by major companies throughout the world. WDT-103.

Required Pre-Assignment: TriMetrix® EQ Assessment*
*Note: For multiple participants attending from the same company, CCM will provide a team graph to illustrate a snapshot of group dynamics.

INSTRUCTOR: Christina Martinez

#88103. 1 Session: 8 hours, CEU 0.8

Henderson Hall, HH 111

Time: 9 a.m.-5 p.m., Fri, Oct 4

Cost: $299 (includes assessment and customized report)

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IMPROVE YOUR COMMUNICATION, IMPROVE YOUR SUCCESS

Would you like to learn the secrets of how to capture others’ attention, influence others and get solid results? Communication is the foundation to success in life and business. In this course, you will learn competencies of successful communicators, understand your own communication style, and how it affects interactions with others and impacts work performance. Using a proven Model of Human Behavior, you will apply communication strategies based on personality styles to inspire and motivate team members to interact with one another clearly, while delivering a concise, engaging message. In addition, gain valuable insights and strategies to handle communicating with difficult personalities, including how to handle feelings that can sabotage effective communication. WDT-104.

INSTRUCTOR: Christina Martinez

#88104. 1 Session: 8 hours, CEU 0.8

Henderson Hall, HH 111

Time: 9 a.m.-5 p.m., Wed, Oct 9

Cost: $199

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LEADERSHIP & MANAGEMENT SKILLS FOR FIRST-TIME SUPERVISORS

This course is for those who have found themselves thrust into a supervisory/leadership position and have never received training or guidance for best practices. Explore the qualities, behaviors, skills and tools to become the supervisor everyone wants to work for. You will develop self-awareness of your supervisory skills.  Learn how to communicate attentiveness to your employees and how to increase employee engagement and satisfaction in the workplace. WDT-105.

INSTRUCTOR: Christina Martinez

#88105. 1 Session: 8 hours, CEU 0.8

Henderson Hall, HH 111

Time: 9 a.m.-5 p.m., Wed, Oct 16

Cost: $199

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ART OF DELEGATION

Increased workloads and leaner resources require today’s employee to be even more creative in the art of delegating tasks. Do you sometimes have trouble delegating work because you think it will take longer to the complete the task? If so, you fall into the trap of taking it on yourself and adding more stress to your day while missing opportunities to empower your staff to grow. Learn how to move beyond barriers to delegation and gain increased confidence. This course will address how to establish delegation parameters, how to be proactive to ensure work is being completed without being perceived as a “micro-manager” and how to handle potential conflicts around delegation. WDT-106.

INSTRUCTOR: Christina Martinez

#88106. 1 Session: 8 hours, CEU 0.8

Henderson Hall, HH 111

Time: 9 a.m.-5 p.m., Wed, Oct 30

Cost: $199

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MANAGING CHANGE FOR POSITIVE RESULTS

Organizations face change on a daily basis due to expansion of products or services, increased competition, budget constraints or new technology.  Some individuals welcome change and are excited by the possibilities created by change, while others resist it. This class helps individuals learn to work effectively through changes. Topics discussed will include factors that impact change, understanding different reactions to change, various barriers and ways to address them, techniques to create change and a change process model. Individuals will take with them a clear action plan to begin implementing in their workplace. WDT-110.

INSTRUCTOR: Georgann Occhipinti

#88110. 1 Session: 8 hours, CEU 0.8

Henderson Hall, HH 111

Time: 9 a.m.-5 p.m., Fri, Nov 8

Cost: $199

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EMOTIONAL INTELLIGENCE

Why is Emotional Intelligence (EI) vital in the workplace? How skilled are you in actively applying EI concepts? Business professionals who understand the connection between emotions and actions, and apply EI skills to maximize effectiveness, have an advantage in any organization. In this workshop, participants will explore the dimensions associated with Emotional Intelligence, discuss behavioral styles, and identify ways to increase the ability to effectively communicate, collaborate and connect with co-workers. WDT-107.

INSTRUCTOR: Christina Martinez

#88107. 1 Session: 8 hours, CEU 0.8

Henderson Hall, HH 111

Time: 9 a.m.-5 p.m., Fri, Nov 22

Cost: $199

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COACHING & MENTORING: HOW TO STRENGTHEN THE LEADERSHIP BOND

This course is for those in a leadership and/or supervisory role, or if you are preparing yourself to be in a leadership role. One of the most often overlooked key roles of any leader is to coach team members to achieve their best. As a “coach” or mentor, you will typically help your team members to solve problems, make better decisions, learn new skills and/or guide them to progress in their role or career. Some leaders are fortunate enough to get formal training in coaching skills, many do not. Learn proven coaching/mentoring techniques, identify opportunities for your own growth and practice strategies. Build confidence and learn to trust your instincts to become a better coach/mentor and strengthen your team’s performance. WDT-108.

INSTRUCTOR: Christina Martinez

#88108. 1 Session: 8 hours, CEU 0.8

Henderson Hall, HH 215

Time: 9 a.m.-5 p.m., Tues, Dec 3

Cost: $199

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NAVIGATING CONFLICT: BEST APPROACHES

Conflict is an organizational reality and when approached correctly, can bring about positive change and improve business results. Too often, we shy away from conflict because we are afraid of damaging important relationships or rocking the boat. In this interactive and practical course, you will identify your natural and adapted approach to conflict, discover multiple ways to navigate conflict and develop an individual four-step plan to resolve conflict. WDT-112.

INSTRUCTOR: Rita Williams-Bogar

#88112. 1 Session: 8 hours, CEU 0.8

Henderson Hall, HH 111

Time: 9 a.m.-5 p.m., Wed, Dec 11

Cost: $199

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CREATING PEAK PERFORMANCE TEAMS TO EMPOWER, COLLABORATE & INNOVATE

Peak performance requires a mindset of winning. Today’s ever changing, fast-paced work environment has become increasingly competitive. In order to deliver the highest level of excellence, we must bring an “A game.” This course will delve into the mental, physical and emotional components needed to create an environment that team members must embody within themselves and the group in order to achieve daily wins. Participants will identify the human needs and driving forces that motivate employees to engage, understand the role emotions play and how these affect overall team attitude. WDT-109.

INSTRUCTOR: Christina Martinez

#88109. 1 Session: 8 hours, CEU 0.8

Henderson Hall, HH 111

Time: 9 a.m.-5 p.m., Wed, Dec 18

Cost: $199

Register

WOMEN’S LEADERSHIP DEVELOPMENT SERIES

Using a blended learning approach, attendees will engage in a highly interactive experience to identify and enhance their essential leadership skills.  Four half-day sessions will be conducted in-person and three sessions will be conducted asynchronous-online; individuals will post discussions at a time that best suits their schedules.

Learners will engage in interactive discussions of relevant topics, evaluate case studies and apply their knowledge to real-world situations. There will be readings between sessions, which will reinforce classroom learning. The program culminates with a panel of successful women leaders who will share their experiences as well as respond to questions.

88431. 4 Sessions: 16 hours, CEU 1.6

In-Person Dates: Thursdays, October 10, 17, 24 & 31

Time: 8:30 a.m.-12:30 p.m.

8:00 a.m. light breakfast buffet and networking

Location: Henderson Hall, HH 110

Asynchronous online: Weekly after each in-person session

Fee:  $999

$100 early registration discount – Must register by Sept 9 using course code #88432

Participation includes three confidential assessments that will help identify strengths and opportunities for growth:

  1. The Myers-Briggs Type Indicator –Identifies communication, behavior, and leadership style preferences as well as problem-solving approaches. This extensive assessment will yield a personalized report with tangible, actionable results.
  2. The Big Five Inventory (BFI) –A self-report inventory designed to measure the Big Five dimensions; a brief multidimensional personality inventory.
  3. Emotional Intelligence – Measures one’s current level of emotional intelligence and provides recommendations for strengthening areas of growth.

Session One: Powerful Communications – Making your Voice Heard

Communicating effectively is the foundation of leading others.  One of the challenges faced by women in the workplace is ensuring their voices are heard in meetings and by those in power.  Another is ensuring that the messages conveyed to others are clearly communicated. It is essential to know how one’s own behavior impacts others and influences outcomes.  We will use the Myers-Briggs Type Indicator (MBTI) as the foundation to assess one’s preferred communication and behavioral styles and the impact they may have on others.

Participants will:

  • Increase self-awareness and confidence
  • Identify behavioral differences between one’s self and others.
  • Identify potential blind spots and strategies to illuminate and reduce them
  • Apply workshop information to strengthen communications across organizational levels

Session Two: Skills and Qualities for Women Leaders – Identify your Leadership Style

There are essential skills and attributes required of those who are in, or aspire to be in, leadership positions. During this session, learners will focus on an inventory of their leadership skills and identify their most effective style to motivate others to achieve results.

Participants will:

  • Explore traits which are essential for women in leadership
  • Evaluate current leadership skills
  • Develop strategies to close the gap between current skills and those required of one’s role

Session Three: Leveraging Emotional Intelligence to Boost your Career

Research indicates that Emotional Intelligence is a critical competency required of all leaders in order to effectively engage others to achieve goals. This session will provide an overview of the five components of emotional intelligence with a deeper dive into self-awareness.

Learners will receive a copy of Bradberry and Greaves’ Emotional Intelligence 2.0 with access to the EQ assessment, and will:

  • Become acquainted with the history of emotional intelligence
  • Evaluate the components of emotional intelligence
  • Apply the benefits of self-awareness in the workplace
  • Develop a strategy for becoming more self-aware

Session Four: Capstone and Panel

Learners will complete a capstone project. They will identify a real-world leadership situation to which they may apply the knowledge acquired during the program.

A panel of women business leaders from a variety of sectors – corporate, nonprofit, and entrepreneurship – will present their perspectives and answer questions.

Asynchronous-Online sessions– Participants will engage in weekly asynchronous discussions to apply the tools and techniques gained from each in-person session. Learners will answer a posted discussion question and reply to at least one other learner.

Coming in Spring 2020: Continuing the Leadership Journey

Part II of the Leadership Certificate Program will be offered in February 2020. In-person meetings will take place on February 6, 13, 20, and 27.

Topics Addressed:

  • Giving and receiving feedback to inspire performance
  • Negotiation Skills
  • Conflict Management
  • Public Speaking

About the facilitator: Rita Williams-Bogar, MBA, CPCU, ChFC, Founder, Personal Development Solutions, LLC

Rita is an award-winning, expert facilitator in the areas of leadership development, team building, emotional intelligence and diversity. She is a dynamic keynote speaker and conference presenter. Rita brings corporate experience in management, leadership, administration, HR, and public affairs. She is a contributing author to the book, Big Bold Business Advice. Rita is an Adjunct Faculty member at County College of Morris, Montclair State University, William Paterson University, Walden University and Bergen Community College. Rita holds a BS from Bryant College and an MBA from Walden University, as well as several professional certifications.

Questions about Women’s Leadership Development classes? brodgers@ccm.edu or 973-328-5186