DEVELOP Your Workforce. STRENGTHEN Your Organization. PREPARE for the Future.
Whether you’re looking to build leadership skills, improve productivity, strengthen technical competencies, or prepare your workforce for emerging technologies like AI, our team can help.
We partner with businesses, government agencies, nonprofits, and educational institutions to deliver high-quality training solutions with customized scheduling that address real workplace challenges.
Flexible Training Options
✓On-site at your location
✓On CCM’s campus
✓Virtual
✓Hybrid
Artificial Intelligence & Workplace Innovation
Equip employees with the skills needed to leverage AI effectively and responsibly in today’s workplace.
Popular Artificial Intelligence & Workplace Innovation Offerings
Intro to AI
This two-day, beginner-friendly workshop introduces participants to the foundational concepts, applications, and ethical considerations of Artificial Intelligence (AI). Designed for non-technical learners, it combines interactive lectures, hands-on demos, and group discussions to make AI accessible and engaging.
Day 1 focuses on core AI principles: what AI is, how it learns from data, and its major subfields like machine learning, natural language processing, and computer vision. Participants explore real-world use cases and engage in a thoughtful dialogue about the ethics and bias surrounding AI systems.
Day 2 turns theory into practice with live demonstrations of AI tools, including generative AI, chatbots, and image classifiers. The day culminates in a capstone project where teams conceptualize or build a simple AI prototype and share their work with peers.
By the end of the workshop, learners walk away with a clear understanding of how AI works, where it’s headed, and how they can responsibly engage with AI technologies in their personal and professional lives.
AI for Business Professionals
Prerequisite: A work or student email account for Microsoft Copilot 365. Personal Gmail accounts will not include all the features that a work or student account offers.
Google NotebookLM and ChatGPT DALLE only require a Gmail account.
Day 1 will focus on using Microsoft Copilot in the workplace. Topics will include how to use Copilot in Microsoft Office, Outlook, Teams, and Microsoft Edge. You will learn how to access and personalize Copilot, manage chats, attach files, analyze spreadsheets, summarize emails, and export results to Word. The class will also cover Copilot’s Designer feature for creating images, videos, and infographics, building a custom agent, and deleting your chat history.
Day 2 will focus on other AI applications. You will learn the following apps:
- Canva AI – To create images
- ChatGPT DALLE for image generation
- Google NotebookLM as a research assistant to design reports, quizzes, flashcards, infographics, slide decks, and audio and video presentations.
AI for Business Writing
Artificial intelligence is transforming how professionals communicate, write, and collaborate. This hands-on course teaches participants how to use generative AI tools to improve the quality, clarity, and efficiency of business writing while maintaining professional judgment and ethical responsibility.
Students will explore the fundamentals of AI, learn practical prompting techniques, and apply proven communication principles to create stronger emails, reports, presentations, summaries, proposals, and other workplace documents. Through interactive exercises and real-world business scenarios, participants will discover how to use AI as a productive writing partner to generate ideas, improve clarity, organize information, and accelerate content development.
Topics include:
- The 7 Cs of effective business communication
- AI fundamentals for business professionals
- Prompt engineering and prompt design
- Using AI to draft, revise, summarize, and improve business documents
- Best practices for accuracy, tone, and professionalism
- Risks, limitations, and responsible use of AI
- Advanced prompting techniques for higher-quality results
By the end of the course, participants will have practical strategies they can immediately apply to enhance their workplace writing, increase productivity, and confidently integrate AI into their daily professional communications.
AI in Project Management
Artificial Intelligence (AI) is transforming the way projects are planned, managed, and delivered. This introductory course provides project managers, team leaders, business professionals, and anyone involved in projects with a practical understanding of how AI can improve productivity, decision-making, communication, and project outcomes.
Participants will explore the fundamentals of AI, learn effective prompting techniques, and discover how AI can assist with creating project artifacts such as project charters, risk registers, stakeholder analyses, meeting summaries, and project communications. Through demonstrations and guided hands-on exercises, students will gain practical experience using AI tools while learning best practices for responsible and ethical AI use.
No technical or programming experience is required.
This course is ideal for:
- Project managers and project coordinators
- Team leaders, supervisors, and business analysts
- Agile practitioners and Scrum Masters
- Business professionals responsible for planning or managing projects
- Anyone interested in understanding how AI is changing project management
By the end of the course, participants will be able to:
- Identify practical AI use cases across the project life cycle, including planning, scheduling, communication, risk management, and Agile delivery.
- Use effective prompting techniques to generate common project management deliverables.
- Recognize opportunities to improve team collaboration and decision-making with AI.
- Understand key ethical, governance, and data privacy considerations when using AI in project environments.
- Describe how AI is changing the role of the project manager and the skills needed for future success
Leadership & Professional Development
Develop confident leaders and high-performing teams.
Popular Offerings
Establishing Team Norms for a High-Performing Culture
Establishing team norms is essential for improving cohesion, clarifying expectations, enhancing accountability, and ultimately boosting team performance and bottom-line results. These norms play a crucial role in creating psychological safety, fostering an environment where everyone feels supported and empowered to think and perform at their best.In this session, we will explore and define norms that will guide behaviors related to key areas such as communication, operations, decision-making, conflict management, and meetings. By collaboratively setting these norms, we can strengthen our team dynamics and drive more effective outcomes.
Constructive Feedback in the Workplace
Communicating an issue, problem, or potential area for improvement does not have to be a negative experience. In fact, delivered properly, constructive criticism can be a gift, a bridge builder, and an initiator of positive change. This class will provide participants with tips and strategies for providing solution-focused performance feedback, communicating problems, and addressing conflict – both in writing and verbally – that strengthen relationships and benefit business overall.
Resilience in the Face of Change
When we adapt well to change, we find opportunity within each change and a sense of peace or even excitement. This is what we call resilience, or the ability to keep moving forward and make the most of any change, and not be paralyzed with fear, or lost sorting through the many possibilities for action. In this course, learn how to embrace resilience through identifying areas of irrational thinking to keep perspective, accept change, maintain a hopeful outlook and even learn from your past.
Understanding & Leveraging Your Leadership Style
Every leader has a natural leadership style that draws on their personality, strengths and communication style. Knowing your style is important to your success. It enables you to leverage your talent. Leaders must adapt and understand how to work with a variety of individuals.
Participants will:
- Explore different leadership styles
- Identify strengths and development needs
- Discuss Situational Leadership strategies
- Understand how personality impacts leadership approach
- Create a ‘Leveraging Your Leadership Style’ strategy
Interview Skills for Hiring Managers
This course is designed to equip new people leaders with the essential skills and knowledge needed to excel in their roles quickly. Participants will gain an understanding of their roles as leaders, learn how to navigate the crucial first 90 days with confidence, and the key competencies to becoming an effective leader faster. Through practical tools, tips and insights, new leaders will be prepared to make an immediate positive impact on their teams.
Business Technology
Build practical technology skills that improve productivity and efficiency.
Popular Offerings
Excel Beginner
An introduction to Microsoft Excel basics including: creating spreadsheets, formulas, functions, text, formatting, printing and quick charts. At the completion of the course, you will be able to perform basic Excel skills such as modifying an existing worksheet, building worksheets, copying and moving cells and much more.
Excel Intermediate
This course will continue with Microsoft Excel topics including: Table Functionality, Flash Fill, Popular Functions, Evaluating Formulas, Named Ranges, Formatting with Conditional Formatting, Viewing Options, an Introduction to Data Validation, Vlookup, and Pivot Tables, and more.
Excel Advanced
Many businesses require individuals to possess advanced Excel skills. In this course, learn how to use What If Analysis tools such as Scenarios and Solver. Record and run macros, create advanced charts and use complex functions. Learn about Vlookup, Match, Index, Importing/Exporting Data, Analytical Tools, Goal Seek, Scenario, Solver, Running and Recording a Macro, Buttons, Shortcuts, Combo Charts, and more.
Pivot Tables and Beyond
Advances in technology have made it possible to store ever increasing amounts of data. Along with this, the need to analyze that data and gain actionable insight is greater than ever. You already have experience working with Excel and creating basic PivotTables to summarize data. But, Excel is capable of doing much more. Being able to harness the power of advanced PivotTable features and create PivotCharts will help you to gain a competitive edge. You will not only be able to summarize data for you to analyze, but also organize the data in a way that can be meaningfully presented to others. This leads to data-driven business decisions that have a better chance for success for everyone involved.
Excel Functions for Enhanced Productivity
This course is designed for participants who have a basic knowledge of Excel functions and want to discover how advanced functions can help save time at work. Learn how to analyze data using advanced formula skills by focusing on functions from various categories within the function library. Also learn how to create conditional formatting rules using formulas, perform complex calculations using Array formulas and create customized lists using data validation.
Top Excel Tools for Efficiency
This training is dedicated to learning quick tricks on the top must-have skills for improving your efficiency with Excel: Date Validation, Logical Functions, Conditional Formatting, Lookup and Reference Functions, and Pivot Tables. These tools will help increase your productivity and motivate you to tackle your spreadsheets with ease. Join this quick power training to help boost your effectiveness and efficiency in Excel.
Microsoft SharePoint Fundamentals
Microsoft SharePoint is an online collaboration tool that is prominent for businesses and organizations. At the end of this course, users will be able to navigate, update and search SharePoint documents, lists and libraries. Students will learn how to update their SharePoint profile, use SharePoint with Microsoft Office, and access SharePoint from mobile devices. This workshop is highly interactive and provides numerous hands-on opportunities for participants to practice skills learned as well as learn many SharePoint best practices.
IT & Information Technology
Develop foundational and emerging technology skills.
Popular Offerings
Introduction to Cloud Computing
Explore the fundamentals of cloud computing and learn how it’s transforming the way organizations store, access, and manage data. This course covers core concepts such as cloud models (public, private, hybrid), key services (IaaS, PaaS, SaaS), and the benefits of scalability, flexibility, and cost efficiency. Through practical examples, you’ll gain an understanding of how cloud technologies support business operations, enhance collaboration, and enable innovation. The course also highlights the importance of following relevant data privacy and security regulations, helping you use cloud solutions responsibly and securely in the workplace.
Introduction to Cybersecurity
Concerned about online threats and data breaches? Dive into the fundamentals of cybersecurity with this introductory course. Learn to navigate the digital landscape confidently through core concepts and best practices. We will explore topics such as encryption, MFA, VPNs, phishing, social-engineering, and secure browsing habits to safeguard against common cyber-attack vectors. No prior cybersecurity experience is required, making this course an ideal entry point for those looking to build a foundation in protecting their personal and professional digital assets.
Google Workspace
Day 1: Personal Efficiency & Organization
Participants will focus on mastering the core pillars of the Google Workspace communication suite. By the end of this session, attendees will be able to manage high volumes of email effectively using Gmail’s advanced sorting and filtering tools, and they will gain the skills to schedule, manage, and share complex team itineraries within Google Calendar.
Day 2: Streamlined Team Coordination
Participants will explore the primary tools for real-time team interaction and task organization. This includes using Google Keep for capturing and sharing collaborative notes, leveraging Google Chat for organized project discussions and file sharing, and hosting effective Google Meet sessions to facilitate seamless video communication across the team.
Day 3: Collaborative Documents & Data
This session focuses on the essential mechanics of co-authoring and data management. Participants will gain practical experience in Google Docs by creating and editing documents in real time with teammates, and they will learn to utilize Google Sheets to organize, sort, and analyze data sets while maintaining a single, shared source of truth for the entire team.
Day 4: Data Collection & Centralized Hubs
Participants will learn the fundamentals of advanced data collection and presentation by using Google Slides, Forms, and Sites. Attendees will design engaging presentations, build logic-based surveys to collect structured feedback, and finally bring everything together by creating a basic, collaborative website that serves as a central hub for all project assets.
Canva for the Workplace
This hands-on, two-day training is designed for marketing professionals, business owners, administrative staff, educators, and anyone who needs to create creative materials for work. Participants will learn how to use Canva’s design tools and templates to create polished materials for digital and print use.
Through practical exercises, you’ll learn how to create social media graphics, presentations, flyers, promotional materials, documents, and other visual content while developing skills in layout, branding, images, typography, and design consistency.
What you’ll learn:
- Navigate Canva and use templates, layouts, and design tools
- Create professional graphics for social media and digital marketing
- Design flyers, promotional materials, presentations, and workplace documents
- Use images, graphics, text, and visual elements effectively
- Apply branding, fonts, colors, and design consistency
- Resize and adapt designs for different platforms and formats
- Use Canva’s AI-powered features to support content creation and design
- Prepare and share designs for digital and print use
Analyzing Data with Data Bricks
This class begins with an overview of the Databricks workspace and Unity Catalog, including how Catalogs, Schemas, and sample datasets are used to organize data.
From there, you will work in Databricks notebooks and the SQL Editor to write SQL queries and analyze data, with Genie Code, an AI agent built into Databricks, there to help write queries, diagnose errors, and answer questions about your data.
You will also learn Lakeflow Designer, a drag and drop tool for cleaning and transforming data without writing code.
The class then moves into Databricks AI/BI, where you will build dashboards, create charts and graphs, and apply filters, with Genie Agents assisting with dashboard creation and answering data questions along the way.
The class wraps up with an introduction to Genie One, an AI powered data assistant that lets non-technical users and business teams ask questions about the data in a chat box, view dashboards, and use custom apps without writing any code. Finally, you will learn how to publish a Databricks dashboard and how to connect your Databricks data to tools like Power BI and Tableau.
Simplify Routine Operations with Power Automate
This Workforce Development Power Automate class is designed for business professionals who want to automate workflows and business processes across Microsoft applications. In this class, we will use Microsoft Power Automate, Excel, SharePoint, Microsoft Forms, and Outlook to increase productivity and reduce the time spent on repetitive office tasks. We will build workflows from Power Automate templates and from scratch. You will learn how to create flows that include automated approvals, notifications, conditional logic, and Microsoft Forms integration. For example, we will build a workflow that instantly approves expenses under $250 and escalates higher amounts to a manager by email for their approval. We will also build a PTO request form that gets sent to a manager by email so they can approve or deny the request.
Language & Workplace Communication
Strengthen communication and workforce engagement.
Popular Offerings
English as a Second Language (ESL)
CCM’s English Language Learning (ELL) program provides English language instruction for adults to increase their ability to communicate in English. The content includes reading, writing, speaking and listening skills useful in schools, businesses, or in the workplace. A student’s fluency and confidence will grow with each level of learning.
Spanish in the Workplace I
his course is designed for English-speaking professionals with little to no Spanish background who want to gain immediate, practical skills. Unlike traditional introductory courses, Level 1 focuses on the specific language needs of modern industry.
Key Vocabulary: Master essential terms in Finance, Marketing, Human Resource Management, and Leadership, alongside critical contemporary terminology related to Sustainable Development.
Interactive Learning: Move beyond rote memorization through active engaging exercises and case studies that mirror daily organizational life.
Leadership Focus: The curriculum is uniquely tailored to the interactions between leaders and followers, helping you convey messages simply, clearly, and effectively to coworkers, clients, and vendors.
Spanish in the Workplace II
Building upon the foundations of Level 1, this second level is vital for those who need to navigate the nuances of the Latin American market. While Spanish is the common tongue, business conduct varies significantly by region.
Cultural Intelligence: Gain vital knowledge of how to do business and communicate effectively with partners across different regions of Latin America.
Communication Modes: Refine your skills through specific cases of interpersonal and interpretive communication styles, culminating in the mastery of the presentational mode for professional pitches and briefings.
Practical Application: Participants will engage in deep-dive case studies to understand the subtle cultural shifts required to succeed in diverse international business environments.
Computer Basics in Spanish
This basic computer skills curriculum guide provides a structured foundation for digital literacy. It covers computer components, operating systems, productivity software, web browsing, and learning applications. This curriculum is designed for the Basic Digital Literacy course, tailored for Spanish-speaking adults in a computer lab setting. The course will be taught bilingually, using English terms for software and hardware labels to familiarize students with the equipment interfaces used in the United States.
ESL for IT Careers
This is an opportunity for students to explore the world of Information Technology. Each lesson connects English learning with practical tech skills, helping you grow more confident using computers and communicating in professional and everyday digital environments.
You’ll learn about computers, the Internet, software, hardware, cybersecurity, and cloud tools through simple explanations, real-life examples, and hands-on activities. As you discover how technology works, you’ll also practice English for everyday and professional situations—so you can talk confidently about tech at school, at work, and online. By the end of the course, you’ll feel more confident using computers, understand important IT vocabulary in English, and be ready to take the next step in your tech journey. When you finish, you’ll earn your Tech+ Certification to show what you’ve achieved!
Manufacturing & Industrial Training
Build technical skills that support safety, productivity and operational excellence.
Popular Offerings
Blueprint Reading and Measurements
Learn how to read shop and engineering blueprints and how to fabricate parts and perform assembly operations. Learn current drafting standards and blueprint reading techniques, review standard lines and symbols, sketching techniques, orthographic projection, auxiliary views, drawings, dimensions, tolerances, sectional views, title block information, machining specifications and specialized forms of engineering drawings. Learn how to draw principal and isometric views and understand how blueprints and tolerances relate to the manufacturing process.
Geometric Dimensioning & Tolerancing (GD&T)
This course will provide essential knowledge of how to create a well-structured GD&T, which will improve communications within your machine shop and ensure everyone involved is speaking the same language. GD&T concepts covered will include CNC machining tolerances, the Datum Reference Frame (DRF), interpretation of symbols, the Feature Control Frame, communicating basic dimensions and material condition modifiers.
Introduction to Manual Machining
This course covers precision measurements and elementary theory of cutting and machining methods with emphasis on the proper operation of the manual lathe and the vertical mill.
Introduction to CNC
This course provides a practical application of computerized product development and related prototyping concepts, as well as exposure to basic G-code programming, machine setup, manual and post processed programs, tool offsets and tool changing. Participants will be able to implement all previously learned prototyping concepts to successfully setup and operate CNC milling and CNC turning centers.
Customized Training Solutions
Don’t See the Training You’re Looking For?
The programs listed above represent some of our most requested offerings. We also work directly with organizations to design customized training solutions tailored to specific workforce challenges, skill gaps and business objectives.
Whether you need:
- Industry-specific training
- Leadership development
- Technology upskilling
- AI adoption support
- Team-building workshops
- Communication and customer service training
Our team can develop a solution that meets your organization’s unique needs.
Let’s build the right training solution together.
Why Partner With Us?
Employer-Focused
Training designed around your workforce needs and business goals.
Flexible Delivery
On-site, online, hybrid and customized scheduling options.
Experienced Instructors
Industry professionals with real-world expertise.
Customized Solutions
Programs tailored to your organization, employees and objectives.
Future-Ready Training
Practical skills in AI, technology, leadership and workforce development.