GRANT-SUPPORTED TRAINING

Workforce Development at CCM offers grant-supported training for New Jersey employees in the areas of Business skills, Communications, and Manufacturing and Technology. Classes are typically run as a one-day training at our Randolph campus.

Who qualifies for grant support? If you work for a New Jersey non-governmental business, these classes are grant-supported, and therefore, of no cost to you. See your Human Resources department for an EIN/Tax ID number.

If you are a government employee, or if you are currently unemployed and would like to take one of these classes, you do not qualify for grant support. However, you can still take the class. Click here and follow alternate registration instructions.

CUSTOMER SERVICE

ELEVATE THE CUSTOMER SERVICE EXPERIENCE

Learn to delight the customer and create a culture for excellent customer service by energizing your staff with essential customer service skills. This program covers: attitude, identifying customer needs, listening skills, body language, tone of voice, choice of words, angry customers, recovery and exceeding expectations.

Instructor: Dale Favia

Time: Fri, Nov 15, 9 a.m.-5 p.m.

Location: Henderson Hall, HH 111

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FINANCE

INTRODUCTION TO FINANCE FOR THE NON-FINANCE PROFESSIONAL (HALF DAY)

Intended for the non-finance professional, this workshop will provide participants with an overview of the four most important financial statements as well as basic financial and accounting concepts. Apply these concepts to a simulated business or to your own organization. Topics covered include Balance Sheet, Income Statement, Cash Flow Statement, Profit and Loss Statement as well as Key Terms and Ratios, the Budget Process and SEC filings.

Instructor: Rita Williams-Bogar

Time: Thurs, Oct 10, 1 p.m.-5 p.m.

Location: Henderson Hall, HH 215

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QUICKBOOKS – INTRODUCTION (EVENINGS)

This course is for those who are brand new to QuickBooks. Learn how to setup a new company file, create a chart of accounts, create invoicing and payables, understand financial reports, Profit and Loss and Balance Sheets. This class takes place over two half-days to allow for practice of concepts learned.

Registration is for attendance in both sessions.

Instructor: Rreze Zejnullahi-Berisha

Time: Tues and Thurs, Sept 17 & 19, 6 p.m.-9:30 p.m.

Location: Henderson Hall, HH 114

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MEETINGS

TIPS TO CONDUCT HIGHLY EFFECTIVE MEETINGS  (HALF DAY)

People spend a lot of time in meetings, whether in person, on the phone or virtually. Attendees want to get some kind of result out of their time together, whether solving problems, brainstorming or simply sharing information. This course will provide tips and techniques to ensure meetings use time wisely, including ensuring the right people are invited, managing the agenda, engaging the attendees, handling disruptive personalities and developing accountability for post-meeting action items.

Instructor: Rita Williams-Bogar

Time: Thurs, Oct 31, 1 p.m.-5 p.m.

Location: Henderson Hall, HH 215

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PROJECT MANAGEMENT

PROJECT MANAGEMENT – AN INTRODUCTION

In addition to the regular duties of your job, in today’s business environment, you are often expected to take on extra assignments to get that additional job done well, under budget and on time. This workshop will familiarize participants with the basic understanding of project management while introducing some easy to use tools that can be employed immediately to help you and your team complete projects on time, within budget and meet quality specifications and stakeholder expectations. Participants will be introduced to the five essential Project Management Body of Knowledge (PMBOK) principles, project management process groups and learn about the essential activities that must be performed in each process group.

Instructor: Ciro Petti

Thurs, Sept 19, 9 a.m.-5 p.m.

Location: Henderson Hall, HH 215

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SIX SIGMA

SIX SIGMA: AN INTRODUCTION

Six Sigma is a process and a set of tools that is used by organizations to improve products, processes and results by eliminating defects, reducing variation, and decreasing delays. This course will train participants in the fundamentals of Six Sigma, including use of the DMAIC process (Define, Measure, Analyze, Improve, Control) and basic tools. Participants will have an opportunity to use the process and tools during the course to work on solutions to real problems. Come to class with a problem or project in mind.

Instructor: Jeff Lilley

Time: Wed, Oct 2,  9 a.m.-5 p.m.

Location: Henderson Hall, HH 111

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SOCIAL MEDIA MARKETING

SOCIAL MEDIA FOR BUSINESS SUCCESS

Social Media is an integral part of every business marketing plan. With so many different platforms available, it is important to choose those that are most helpful to your organization. In this hands-on class you will review the major social media platforms in depth (Facebook, Twitter, LinkedIn, Instagram and Pinterest), and make improvements to your current social media profiles and strategies. Learn tips for gaining more followers, improving engagement and spreading the word about your business. Leave feeling more confident and competent in using social media to market your business.  *Be sure to bring your login information for all your social media accounts, so you can work directly within your pages and profiles in class. Please bring a laptop if you have one, otherwise CCM will provide.

Instructor: Frank Morales

Time: Fri, Oct 11, 9 a.m.-5 p.m.

Location: Henderson Hall, HH 111

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PUBLIC SPEAKING: DELIVER YOUR MESSAGE WITH CONFIDENCE (HALF DAYS)

Does the thought of speaking before a group make you feel nervous? Do you wonder what you can do to remember your material so you can appear confident and prepared? You are not alone.  Fortunately, there is good news. You can strengthen your oral communication skills and feel more at ease when speaking in public and/or delivering presentations. Fundamentals of speaking and presentation skills will be covered including: strategies to remain calm and in control, tailoring your message to your audience, enhancing awareness of verbal and non-verbal cues and effective listening skills. Techniques for delivering dynamic presentations and managing large or small audiences will be provided in the course.

Registration is for attendance in both sessions.

INSTRUCTOR: Rita Williams-Bogar

Time: Thurs, Oct 17 & 24, 1 p.m.-5 p.m.

Location: Henderson Hall, HH 215

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SPANISH COMMUNICATION IN THE WORKPLACE (EVENINGS)

An Interactive and Engaging Spanish Language Course for Business Professionals.

Effectively manage an increasingly diverse workforce using occupational Spanish language skills while developing an understanding and appreciation of the cultural aspects that influence the workplace .This course is oriented to business professionals who want to acquire key elements of the Spanish language in business and cultural contexts. The program is designed to have business simulations that allow participants to learn the language on real and at the same time, be aware of cultural differences of Latin-American cultures from country to country.

6 Sessions: 18 hours, CEU 1.8

Registration is for attendance in all sessions.

Instructor: Marina Cupo

Time: Tues, Oct 22, 29, Nov 5, 12, 19, 26,  6 p.m.-9 p.m.

Location: Henderson Hall, HH 212

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IMPROVE YOUR BUSINESS WRITING SKILLS – TIPS AND TECHNIQUES

Learn to tailor your writing style for a specific business audience. Make clear, declarative statements to your manager, executives, peers, subordinates and outside contacts. What is clear for one group may need different language or structure for another. Learn a communication model to construct documents that speak to your audience and prepare you for reader’s feedback. Through case studies and select samples, apply these techniques to specific business communications such as emails, progress reports, instructions, giving positive or negative messages, troubleshooting and problem solving. You will also develop language choices for special communications situations such as praise, discipline and change.

Instructor: Wilma Hurwitz

Time: Wed, Oct 23, 9 a.m.-5 p.m.

Location: Henderson Hall, HH 111

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IMPROVING YOUR NON-VERBAL COMMUNICATIONS IN TODAY’S WORKPLACE (HALF DAY)

Non-verbal communication conveys a definite messages to other. Body language provides the potential to both increase influence and direct the flow of information. This course will provide tips and techniques on select non-verbal communications methods to foster productive interpersonal communications with internal personnel at all levels, outside contacts and customers/clientele. You will gain skills that will enable you to appreciate that what is not said, is just as critical as what is said. Importantly, it will help you to recognize what signals your own body language is sending to others.

INSTRUCTOR: Wilma Hurwitz

Time: Fri, Nov 8, 8:30 a.m.-12:30 p.m.

Location: Henderson Hall, HH 111

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BLUEPRINT READING

This course will teach you how to read shop and engineering blueprints and learn the information needed to fabricate parts and perform assembly operations. You will study current drafting standards and blueprint reading techniques as well as develop your ability to accurately locate and interpret dimensions on drawings. We will review standard lines and symbols, sketching techniques, orthographic projection, auxiliary views, drawings, dimensions, tolerances, sectional views, title block information, machining specifications, and specialized forms of engineering drawings. You will learn how to draw principal and isometric views and understand how blueprints and tolerances relate to the manufacturing process. Students may wish to refresh Shop Math skills prior to enrolling in Blueprint Reading. See below.

Time: TBD

 

SIX SIGMA: AN INTRODUCTION

Six Sigma is a process and a set of tools that is used by organizations to improve products, processes and results by eliminating defects, reducing variation, and decreasing delays. This course will train participants in the fundamentals of Six Sigma, including use of the DMAIC process (Define, Measure, Analyze, Improve, Control) and basic tools. Participants will have an opportunity to use the process and tools during the course to work on solutions to real problems. Come to class with a problem or project in mind.

Instructor: Jeff Lilley

Time: Wed, Oct 2, 9 a.m.-5 p.m.

Location: Henderson Hall, HH 111

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SHOP MATH & MEASUREMENT INSTRUMENTS

If you are new to manufacturing or are looking to gain knowledge of the basic math and measurement instruments used in the manufacturing industry, this course is for you. The focus will be on an overview of mathematics, common industry formulas and unit conversions.  Individuals will be trained to properly read measuring instruments common to manufacturing. The knowledge gained will provide a solid foundation for individuals interested in taking the Blueprint Reading class.

Time: TBD

 

GEOMETRIC DIMENSIONING AND TOLERANCING (GD&T)

Acquiring an understanding of GD&T is essential to ensure that no matter who receives a drawing, they will be able to understand it. This course will provide you with essential knowledge of how to create a well-structured GD&T which will improve communications within your machine shop and ensure everyone involved is speaking the same language. GD&T concepts covered will include CNC machining tolerances, the Datum Reference Frame (DRF), interpretation of symbols, the Feature Control Frame, communicating basic dimensions and material condition modifiers.

Instructor: Ron Kilgore

Time: TBD

 

PRINCIPLES OF VALUE STREAM MAPPING                                                                                                           

This course introduces individuals to a lean manufacturing technique used to analyze the flow of materials and information required to bring a product or service to a customer.  In this course, participants will be introduced to how this diagnostic tool is used to visualize the current state of a value stream, identify opportunities for improvement and subsequently design a path to a future desired state.

Instructor: Jeff Lilley

Time: Fri, Nov 1, 9 a.m.-5 p.m.

Location: Henderson Hall, HH 111

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MANUAL AND COMPUTER NUMERICAL CONTROL (CNC) MACHINING

Manual Machining

This course covers precision measurements and elementary theory of cutting and machining methods with emphasis on the proper operation of the manual lathe and the vertical mill.

Time: TBD

Computer Integrated Manufacturing (CNC)

This course provides a practical application of computerized product development and related prototyping concepts as well as exposure to basic G-code programming, machine setup, manual and post processed programs, tool offsets and tool changing.  Participants will be able to implement all previously learned prototyping concepts to successfully setup and operate CNC milling and CNC turning centers.

Time: TBD

EXCEL

EXCEL INTERMEDIATE

PREREQUISITE: Beginner Excel or equivalent.

Expand upon concepts from Excel Beginner to include using advanced functions and working with various tools to analyze data in spreadsheets. Create tables, filter data, organize table data, present data as charts and enhance the look and appeal of workbooks by adding graphical objects.

Instructor: Emily O’Brien

Time: Fri, Oct 18,  9 a.m.-5 p.m.

Location: Landscape Horticulture Bldg., LHT 102

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PIVOT TABLES FOR DATA ANALYSIS

PREREQUISITE: Experience working with Excel and basic PivotTables.

Advances in technology have made it possible to store ever-increasing amounts of data. The need to analyze that data and gain actionable insight is greater than ever. You already have experience working with Excel and creating basic PivotTables to summarize data, but Excel is capable of doing much more. Being able to harness the power of advanced PivotTable features and create Pivot Charts will help you to gain a competitive edge. You will not only be able to summarize data to analyze, but also organize the data in a way that can be meaningfully presented to others. Data-driven business decisions will now have a better chance for success for everyone involved.

Instructor: Rreze Zejnullahi-Berisha

Time: Fri, Sept 27, 8:30 a.m.-12:30 p.m.

Location: Henderson Hall, HH 113

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EXCEL REGRESSION ANALYSIS AND INTERPRETATION

PREREQUISITE: Excel Intermediate

Regression analysis is used for a variety of business applications. Using data correctly will help you strategize to make better decisions, impacting future growth. This class utilizes Excel as a statistical software to draw valid conclusions with raw data. This course will help employees to understand the basic economic concepts of data analysis, and to use Excel to extract, clean, create histograms, find quartiles and standard deviation, determine skewness, run a regression analysis and finally, be able to read, understand, analyze and make decisions based on the results.

Instructor: Rreze Zejnullahi-Berisha

Time: Fri, Nov 8, 9 a.m.-5 p.m.

Location: Henderson Hall, HH 113

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GOOGLE

GOOGLE CLOUD: LEARN GOOGLE’S ONLINE SUITE OF APPS AND WORK FROM ANYWHERE

PREREQUISITE: 1) Solid comfort level using a computer and software programs 2) Have a Gmail/Google account prior to class. You can do this by going to Gmail.com and creating an account. Remember to bring your sign-in and password.

Learn about Google’s powerful, free cloud-based suite of apps that allow you to work, collaborate, communicate and manage your life from wherever you are. You will learn about Google Drive/file storage, Google Docs/documents, Gmail/email, Google Slides/presentations, Google sheets/spreadsheets, Google Forms and Google Calendar.

Instructor: Alyce Garver

Time: Tues, Oct 22, 9 a.m.-5 p.m.

Location: Henderson Hall, HH 113

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ONE NOTE

ONE NOTE

Microsoft OneNote is a powerful tool that provides a wide range of features for all users. Getting the most out of those features is the focus of this workshop. Topics covered in this workshop include creating a notebook, formatting text, handwriting text, drawing shapes, advanced picture tasks, customizing pages, using page templates, working with sections and section groups, syncing a notebook, managing notebook properties, managing OneNote files and backing up OneNote files. The course also covers editing tools, tags, Quick Notes and Docked Notes. Sharing, collaborating with teams, saving and printing notebooks are also discussed. The course wraps up with a look at how to customize the interface.

Instructor: Rita Williams-Bogar

Time: Fri, Oct 18, 9 a.m.-4 p.m.

Location: Henderson Hall HH 114

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OUTLOOK

PUT A STOP TO YOUR INBOX MADNESS & TASK OVERLOAD

Are you overwhelmed by your email inbox and/or to-do list? Is your workday not as productive as it should be? In this course, you will learn how to use Outlook to organize your day while keeping up with your emails and tasks. You will immediately recognize the benefits and realize significant timesaving and stress-reducing results. See how you can do your work in an orderly and timely manner, tackle what is most important, get everything under control, stop missing deadlines, pack more into each day and reduce your stress.

Instructor: Emily O’Brien

Time: Thurs, Oct 10, 9 a.m.-4 p.m.

Location: Henderson Hall, HH 113

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POWERPOINT

POWERPOINT: LEARN DESIGN SKILLS TO CREATE A CUTTING EDGE PRESENTATION 

PREREQUISITE: Working knowledge of PowerPoint.

This course is for those who already know how to create a PowerPoint presentation, but want to learn more advanced functions that make your presentation sensational. Capture your audience with easy to use, impressive and powerful PowerPoint features most people don’t know about. Keep your audience’s attention with engaging messages and graphics that communicate a clear message. Have your charts build themselves before your viewers’ eyes. Learn to use these helpful tools without a huge commitment of time. This class includes everything ‘behind the ribbon.’

INSTRUCTOR: Rreze Zejnullahi-Berisha

Fri, Nov 1, 9 a.m.–5 p.m.

Location: Landscape Horticulture Building, LHT 102

Cost: $99

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TEAMS

MICROSOFT TEAMS – COLLABORATIVE COMMUNICATION IN THE WORKPLACE

Microsoft Teams is the robust upgrade replacement for Skype for Business and is included in Microsoft Office 365. This upgrade process is ongoing as companies have been, and continue, to make the migration.  Teams is the pivotal communications app within Office 365. It maximizes and heightens both group and one-on-one work collaboration. Navigate the new interface and features as well as its seamless tie-in with Microsoft OneDrive. Learn to send instant messages, initiate audio and video conferencing, share and present files in an online meeting, set up scheduled meetings, create strong meeting agendas, switch seamlessly between two active meetings, create impromptu gatherings, share your screen, record and manage meetings using Microsoft Stream, as well as adding other program apps and web resources to any of your Teams.

Instructor: Alyce Garver

Time: Thurs, Nov 7, 9 a.m.-5p.m.

Location:  Henderson Hall, HH 113

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All classes may be customized and scheduled for on-site delivery at your company’s location. Fees as low as $500 will secure this training exclusively for your employees. Contact Beth Rodgers at (973) 328-5186 for information.

For all other questions about grant-supported classes, contact us at (973) 328-5188 or wfd@ccm.edu