Here you will find a list of Frequently Asked Questions regarding Student E-mail that may provide you with some useful information.


Q.  What is my username for Student E-mail?

A. Your username is the same username you would use to access Titans Direct.  To determine your exact User ID, follow these Account Recovery instructions.

Note:¬† Type in¬† “” at the end of your username if it is not already there.

Q.  What is my password for Student E-mail?

A.  The default password is in the format ccm plus your 7 digit student ID number.  So if your Student ID number is 0123456, your password is ccm0123456.  In order to change your password, you must do so by following the Account Recovery instructions.

Q.  I do not know my Student ID number.
A.  You can find your Student ID number on any correspondence you might have received from the college.  You can also find your Student ID number on your Student ID card (which you can obtain from Campus Life).
If you still cannot locate your Student ID number and are unable to come to campus to obtain an ID card, you can contact the Solution Center at 973-328-5600 and they will assist you with obtaining your ID number.


Q.  What is the format of my CCM E-mail address?
A.  <your username>


Q.  How do I forward my Student E-mail to another E-mail account?
A.  Click on the gear in the top right.
-Click on “See All Settings”
-Click on “Forwarding and Pop/IMAP”
-Click on “Add a forwarding address”
-Enter an E-mail address and click “Next”
-Click “Proceed”
-A Confirmation Code will be sent to your E-mail
-Type in the code and click “Verify”
-Select “Forward a copy of incoming mail to”
Q.  How do I set up my Student E-mail on my phone?
A.  Click on the the gear in the top right.
– Select “See All Settings”
– Click “Forwarding and POP/IMAP”
– Under IMAP Access, click “Configuration Instructions”
–¬†Follow the instruction on how to¬†configure your e-mail on your phone.


Should you not find an answer to your question or you are still experiencing a problem, you can also contact the Solution Center at 973-328-5600 or e-mail