In order to participate in a distance education course from CCM, students MUST be familiar with their own computer, the internet, and basic software. The college does not provide software to students for their individual use. It is not a good idea to install new system updates during the semester. If you are having trouble with your computer, you should first contact your professor and let him/her know about the problem and seek an alternate way to submit work.¬†Computers ¬†equipped with the necessary software for online courses are available in the Library. Information on distance education technical requirements are available in the Student’s Guide to Distance Education. If you still require further assistance after viewing the guides, please call 973-328-5332. To complete a browser tune up and determine¬† whether your current browser and operating system are supported and additional Blackboard questions, check the Blackboard website.



  • PC computer running at 3.0 GHz CPU or greater with minimum of 4 GB RAM or better with Windows 7 or higher
  • OR an Apple Macintosh 10.10 or higher
  • Broadband or modem connection for the internet (many courses require broadband)
  • Sound card and speakers
  • Updated anti-virus software
  • Select Browser Checker¬† to determine your system compatibility with Blackboard



  • Web browser: Firefox or Google Chrome are supported browsers. ¬† JavaScript must be enabled.
  • Pop-up Blockers must be disengaged. Blackboard contains many features that are pop-ups and must be allowed for full functionality of the course.
  • Select¬† Browser Checker to determine your system compatibility with Blackboard



Some plug-ins are required to make your course fully accessible, especially if it is rich in multimedia content. A FREE version of the following software is available by clicking on the link. Many of these plug-ins come loaded on new computers. If you are having difficulties viewing something in your course, try downloading the latest version of these programs.

  • MOZILLA/FIREFOX¬†is an alternate browser to Internet Explorer (IE is not a supported browser for Blackboard). If you are having technical problems in your blackboard course, try downloading this free browser.
  • JAVA¬†allows you to run small “programs” that are found within web pages. After logging into the Blackboard Learning System, you may be prompted to accept a JAVA security certificate. When using the chat tool, you must “add the java plug in” if prompted from the Blackboard home page.
  • FLASH PLAYER¬†is used to view multimedia presentations. Flash player comes standard with computers and is also included in most web browsers.
  • REAL PLAYER¬†allows you to listen to or view streaming media. A number of online courses use Real Player and require the player.
  • QUICK TIME¬†is a program for handling multimedia files. It allows you to download and use audio and visual clips.
  • SHOCKWAVE¬†is used to view Macromedia Director multimedia presentations.
  • ACROBAT READER¬†is necessary for viewing pdf files.
  • WINDOWS MEDIA PLAYER¬†is used for viewing multimedia files. With the player, you can download and use audio and video files.



Software requirements vary by course. All students must have word processing software, preferably Microsoft Word (Office 2016 is now being used in most courses). Other word processing software packages (Microsoft Works) may not be compatible for use in your course.


Students should also have an email account. In addition to the Blackboard email that is used to communicate within a course, a CCM student email is also set up for each individual student of the college.  The college will only communicate with you through your CCM email account.


SafeAssign is a tool some faculty use through the assignment box while logged into Blackboard.¬† If while submitting assignments through SafeAssign while logged into Blackboard, you receive a message stating “Sorry, we do not think you are logged in to SafeAssign.¬† Your session may have timed out.¬† If you have received this message in error, please contact your system administrator.”¬† Please note that the security/privacy settings on your web browser must be set up to allow for 3rd party cookies.¬† You can change the settings by following these steps.¬† View¬† additional information

For Firefox:
Click on Tools > Options > Privacy
Select “Accept cookies from sites”
Select “Accept third-party cookies”
Change “Keep until” to “they expire”

Click on Safari > Preferences > Security
Change “Accept cookies” setting it “Always”

Accessibility information