WORKPLACE EDUCATION

The most effective professionals never stop learning, regardless of position or educational degrees. Investing in new skills, refreshing old skills or developing mastery over some of professionals’ most thorny issues – for example, public speaking – is something everyone needs. These courses are excellent skills boosters for everyone.

SPANISH COMMUNICATION IN THE WORKPLACE

An Interactive and Engaging Spanish Language Course for Business Professionals

If you are a non-Spanish speaking professional who would like to enhance communications with your Spanish speaking workforce, this program is for you. This non-academic, non-grammar based program is designed for individuals who want an easy and quick way to learn functional everyday Spanish. The learning format is based on minimum Spanish for maximum communication. No prior knowledge of Spanish is required.

You will learn practical common phrases, expressions and questions, in Spanish, to help you effectively communicate with Spanish speakers. Key elements of the Spanish language in business and cultural contexts are explained. The program includes cross-cultural components to help be mindful of the Latin American cultural differences from country to country. The learning environment is highly active and will engage participants in role play to practice and reinforce learning. Attendees will receive a learning manual and audio CD. BDT-144

Instructor: Marina Cupo, BS

28514. 6 Sessions: 18 hours, CEU 1.8

Time: 6-9 p.m., Wed, April 29-June 3

Location: Cohen Hall, CH 257

Cost: $599

PUBLIC SPEAKING: DELIVER YOUR MESSAGE WITH CONFIDENCE

Does your presentation delivery capture your audience’s attention so they become fully engaged to receive your message? To achieve this, you need enhanced communications skills that put you in your optimal comfort zone. This training will present strategies to help you remain in control, assess the audience dynamics to gain an awareness of verbal and non-verbal cues and select the best methods of communication to achieve your desired outcomes. The techniques acquired in this training will provide you with a natural confidence and the composure needed to deal with either large or small audiences. You will sharpen you public speaking skills and walk away with an elevator pitch. WDT-153

Instructor: Rita Williams-Bogar, MBA, CPCU, ARM, AU, AINS, ChFC

28117. 2 sessions: 6 hours, CEU 0.6

Time: 1-4 p.m., Thurs, Feb 20 & 27

Location: Henderson Hall, HH 111

Cost: $199

IMPROVE YOUR BUSINESS WRITING SKILLS – TIPS AND TECHNIQUES

Learn to tailor your writing style for a specific business audience. Make clear, declarative statements to your manager, to executives, peers, subordinates and outside contacts. What is clear for one group may need different language or structure for another. Learn a communication model to construct documents that speak to your audience and prepare you for reader’s feedback. Through case studies and select samples, apply these techniques to specific business communications such as progress reports, instructions, giving positive or negative messages, troubleshooting and problem solving. You will also develop language choices for special communications situations such as praise, discipline and change. WDT-154

Instructor:  Rita Williams-Bogar, MBA, CPCU, ARM, AU, AINS, ChFC

28118. 2 sessions: 6 hours, CEU 0.6

Time: 1-4 p.m., Thurs, Feb 6 and 13

Location: Henderson Hall, HH 111

Cost: $199

FINANCE FOR THE NON-FINANCE PROFESSIONAL

Intended for the non-finance professional, this workshop will provide participants with an overview of the most important financial statements as well as financial and accounting concepts. Apply these concepts to a simulated business or to your own organization. Topics covered include: Balance Sheet, Income Statement, Cash Flow Statement, Key Terms and Ratios, the Budget Process, Financial Decision Making, Annual Reports, SEC filings and Public vs. Private Companies.

Instructor:  Rita Williams-Bogar, MBA, CPCU, ARM, AU, AINS, ChFC

28119. 2 sessions: 6 hours, CEU 0.6

Time: 1-4 p.m., Tues, March 17 and 24

Location: Henderson Hall, HH 111

Cost: $199

TIPS TO CONDUCT HIGHLY EFFECTIVE MEETINGS

People spend a lot of time in meetings, whether in person, on the phone or virtually. Attendees want to get some kind of result out of their time together, possibly solving problems, brainstorming, or simply sharing information. This course will provide tips and techniques to ensure efficient use of meeting time by inviting the right people, managing the agenda, engaging the attendees, handling disruptive personalities, and developing accountability for post-meeting action items. WDT-123

Instructor:  Rita Williams-Bogar, MBA, CPCU, ARM, AU, AINS, ChFC

28120. 1 sessions: 4 hours, CEU 0.4

Time: 1-5 p.m., Tues, April 7

Location: Henderson Hall, HH 111

Cost: $119

MICROSOFT OFFICE SUITE

See Microsoft offerings here.

GOOGLE CLOUD: GOOGLE’S SUITE FOR FLEXIBILITY AND EFFICIENCY

Prerequisities: 1) Solid comfort level using a computer and software programs 2) Have a Gmail/Google account prior to class. You can do this by going to Gmail.com and creating an account. Remember to bring your sign-in and password.

Learn about Google’s powerful, free cloud-based suite of apps that allow you to work, collaborate, communicate and manage your life from wherever you are. You will learn about Google Drive/file storage, Google Docs/documents, Gmail/email, Google Slides/presentations, Google sheets/spreadsheets, Google Forms and Google Calendar. WDT-143

Instructor: Alyce Garver

28107. 1 session: 6 hours, CEU 0.6

Time: 9 a.m.-4 p.m., Tues, April 21

Location: Henderson Hall, HH 114

Cost: $199